FAQs

Can't See Calendar Groups on Calendar
To see multiple calendar groups on your calendar, you must set your calendar view to daily. If your calendar view is set to weekly or monthly, it will not s...
Thu, Dec 30, 2021 at 7:43 PM
Changing Your Password
Once you have logged into your PinPoint Scheduling Portal, please complete the following to change your password. 1. In the upper right-hand corner, click ...
Thu, Dec 30, 2021 at 7:46 PM
How to Blacklist a Phone Number
If you are receiving incoming SMS/Text messages from a number that you do not wish to receive messages from, you can simply add them to the phone number bla...
Thu, Dec 30, 2021 at 7:48 PM
How to Search for an Appointment
To search for an appointment, you will click on the Appointment Search button (magnifying icon) in the left-hand navigation menu (see image below). ...
Thu, Dec 30, 2021 at 7:47 PM
Overlapping Appointments
You can schedule multiple appointments for the same day, time and group. This could be multiple appointments for a single customer or multiple customers. Yo...
Mon, Jul 20, 2020 at 7:28 PM