3CX SIP Trunk - Registration Settings

Use the following settings for registering/configuring a 3cx SIP Trunk:

General Tab

• Trunk Details
  • Name: Lucid Technologies
  • Registrar/Server/Gateway Hostname or IP: {Your Service Domain}.21917.service
    • Port: 5060
  • Outbound Proxy: 21917.hpbx.outboundproxy.com
    • Port: 5060
  • Number of SIM Calls: {Enter The Number Of Simultaneous Calls}
• Authentication
  • Type of Authentication: Register/Account based
  • Authentication ID (aka SIP User ID): SIP User
  • Authentication Password: SIP Password
    Note: Authentication ID and Password will be provided by Lucid Technologies
    
    

• 3 Way Authentication: Uncheck
• Route calls to
  • Main Trunk No: Caller ID/DID assigned (e.g. 9009991234)
  • Destination for calls during office hours: Extension (then choose extension from drop-down menu)
  • Destination for calls outside office hours: Extension (then choose extension from drop-down menu)
    
    

DID Tab

• Numbers must be listed in 10 digit format. Do not include the 1

Inbound Parameters Tab

Note: The 3CX's template for our platform uses "From User" under Caller Name. This is to avoid an issue where calls to the PBX without a Display Name will show the Display Name as blanks on the phone. Otherwise, selecting "From: Display Name" will force the PBX to use the CID Name on the Display Name of the phones. Please use the setting that is appropriate for your setup.