Help Center

Call Reports 1

• Call Report - Missed Calls

Conference Bridge 1

• Conference controls

Email 8

• Android email account setup without exchange activesync
• Android exchange activesync account setup
• iPhone email account setup without exchange activesync
• iPhone exchange activesync account setup
• Microsoft Outlook 2013 exchange activesync account setup

View all 8

FAQs 5

• Connecting Yealink W56H to W60B
• Feature Codes
• MyLucidPBX forgot PBX login details
• Setup Quickbooks to Send Outbound Email
• What ports will I possibly need to open in my firewall?

Forms 3

• Acceptance of Service
• Porting information request
• Porting LOA forms

Google Chrome Sync 1

• Enable/Disable Google Sync On and Off (Desktop Computer)

HIPAA 2

• Google Drive HIPAA Cheat Sheet
• Google Drive HIPAA Implementation Guide

How to Articles 3

• Change notification settings in Windows 10
• Forgot PBX Login Details
• How to add a Holiday

Network and Phones 4

• Broadband Routers
• Enabling WiFi on Yealink T53W and T54W
• IP addresses & ports
• Routers with known issues

ReachUC 0

SIP Trunking 1

• Setting up a 3CX SIP Trunk

SMS 1

• SMS by Email

vFax Service 1

• Sending a Fax

Web and Video Conferencing 1

• Accessing Web and Video Conferencing

Voicemail 2

• Voicemail menu
• Working with voicemail

WooCommerce 1

• Adding a New Building

FAQs 5

• Can't See Calendar Groups on Calendar
• Changing Your Password
• How to Blacklist a Phone Number
• How to Search for an Appointment
• Overlapping Appointments

Getting Started 3

• Changing Your Password
• Setting Up Your PinPoint Scheduling Portal
• Set Calendar View and Start/End Times

Invoicing 6

• Editing an Invoice
• Creating New Invoice from Scratch
• Collecting Payment for an Invoice
• Getting Setup for Invoicing
• Creating a PDF Invoice

View all 6

SMS Messaging 2

• Receiving New SMS Messages
• Responding to SMS Message

Subscription & Billing 3

• Cancellation Policy
• Update Credit Card
• Update Subscription

Web Push Notifications 3

• Enable \ Disbale Web Push Notification in Chrome
• Enable \ Disbale Web Push Notification in FireFox
• Enable \ Disbale Web Push Notification on Android