FAQs
How to Search for an Appointment
To search for an appointment, you will click on the Appointment Search button (magnifying icon) in the left-hand navigation menu (see image below). In the search box, you can search for appointments by name, company name, phone number, email and ...
Changing Your Password
Once you have logged into your PinPoint Scheduling Portal, please complete the following to change your password. 1. In the upper right-hand corner, click your name. A menu will drop-down. Please click on the "My Profile". 2. On the My Profile page, ...
How to Blacklist a Phone Number
If you are receiving incoming SMS/Text messages from a number that you do not wish to receive messages from, you can simply add them to the phone number blacklist. To add a number, follow these steps. 1. On the left-hand navigation menu, click on ...
Can't See Calendar Groups on Calendar
To see multiple calendar groups on your calendar, you must set your calendar view to daily. If your calendar view is set to weekly or monthly, it will not show the individual calendar groups, just all the appointments. You can change the calendar ...
Overlapping Appointments
You can schedule multiple appointments for the same day, time and group. This could be multiple appointments for a single customer or multiple customers. You can accomplish this by dragging the appointment into place, on any calendar view, or when ...