Feature Codes

Feature Codes

Shortcut  Feature Description 
 7{ext}  Transfer a call directly to voicemail (3 or 4 digit extension) 
 5000  Unregistered Login to VMail (prompted for acct no and password) 
 5001  Registered Login to VMail (prompted for password only)

                                                                                                                                   

 Star Code Feature Description 
 *{parking lot}  Park a Call (to a specified park ext) 
 *35{ext}  Extension Pickup - Answer a Call that is ringing at another extension 
 *38  Self Pickup - Moves an active call to another extension owned by the Same User. (Dial from the idle extension to steal the active call). 
 *40  Activate Call Forwarding 
 *41  Set Forward Busy Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal) 
 *42  Set Forward No Answer Feature 
 *50{ext}  Auto Answer/Intercom (3 or 4 DigitExt) This feature does not work with SLA. 
 *61  To Voicemail - Unauthenticated 
 *62  To Voicemail - Password Only 
 *66<10 or 11 Digit phone number>  Route Call Off-Net. This feature will route a call out through a carrier, instead of staying on Network. 
 *67{ext}  To User w/ Privacy 
 *69  Call Return 
 *72<10 or 11 Digit phone number or Extension number>
 
 Set Forward Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal) 
 *73  DeActivate Forward 
 *74  Activate Night Mode (Requires Setup) 
 *75  DeActivate Night Mode 
 *78  Activate Do Not Disturb 
 *79  DeActivate Do Not Disturb 
 *80  Start Call Recording 
 *81  Stop Call Recording 
 *82  Pause Call Recording for 1 minute or until *83 (Unpause Call Recording), whichever comes first 
 *83  Resume Call Recording from a paused state as a result of *82 
 *90  Activate Forward Busy (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal) 
 *91  DeActivate Forward Busy 
 *92  Activate Forward No Answer (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal) 
 *93  DeActivate Forward No Answer 
 *97{ext}  Transfer to a 4-digit Extension 
 *98{ext}  Transfer to a 3-digit Extension 
 *99  Transfer to Self 

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