Recent Articles
Sending a Fax
Sending Faxes Sent faxes are only kept for 15 days. Inbound faxes are retained until they are deleted in the portal. To send a fax from the vFax portal, 1. Login to your PBX portal at https://portal.mylucidpbx.com 2. Click on the Fax button in the ...
Call Recordings
Listening to Call Recordings All call recordings will be stored in the users Call History within the User Portal and can be played back on the fly or downloaded. To begin, go to https://portal.mylucidpbx.com and login. Select the "Reporting" menu ...
ReachUC Mobile App Setup Instructions
ReachUC Setup For best functionality, we suggest that you disable battery optimization for the ReachUC app on your device. Since each phone manufacturer has a little different system setup, we suggest Googling something like "disable battery ...
Email to Fax
Faxing via email is possible with our email to fax feature. If you do not have this feature enabled on your account and would like to have it, please contact us to set it up. Sending an Outbound Fax by Email Using any email client, you can send your ...
Spam Protection Portal - Spam Filtering
Quarantine emails are scheduled to send every hour between 8am and 5pm EST. If this is inconvenient for you, please contact support to make adjustments. SPP (Spam Protection Portal) Access:You can always access the spam filtering system by going to ...
Popular Articles
Android email account setup without exchange activesync
Setup a new email account on an Android Device Enter your full email address Enter the password for your email address Tap "Next" Choose: IMAP as account type Incoming Server Settings Username: Please enter your full email address Password: The ...
iPhone email account setup without exchange activesync
1. Tap “Settings” icon 2. Scroll down and tap “Mail, Contacts, Calendars” 3. Tap “Add Account” 4. Tap “Other”, then tap “Add Mail Account" On the “New Account” Screen, enter the details it is requesting. Name (your full name), Email (your email ...
iPhone exchange activesync account setup
To set up your Apple device to access your Exchange ActiveSync account, follow these steps: On your iPhone's home screen, tap Settings. Tap Mail, Contacts, Calendars. Tap Add Account. Tap Microsoft Exchange. Complete the following required fields: ...
Microsoft Outlook email account setup without exchange activesync
Go to “File”, then select “Add Account” The “Add New Account” window will appear. Select “Manually configure server settings or additional server types” and select “Next” Next, you will see a new window asking you to select the mail server type, ...
Android exchange activesync account setup
NOTE: Exchange ActiveSync does not support the corporate calendar or email applications for the Motorola Droid, Droid 2 and Droid X. This is because these phones utilize a special application that does not follow Exchange ActiveSync standards. ...